Today, we’re excited to unveil our latest project: Answers by Crashlytics. Finally, mobile analytics you don’t need to analyze.
When we first launched Crashlytics more than two years ago, we were focused solely on solving the problem of mobile crash reporting. Since then, we’ve seen a need for powerful tools across other areas of app development — and we knew that we could apply the same design principles to meet the many challenges faced by today’s mobile app developers. With Answers by Crashlytics, along with our award-winning crash reporting tool and Beta by Crashlytics, developers now have access to a powerful, lightweight suite of products to help them not only build, but also grow great apps.
It’s been an honor to work with many of the top iOS and Android mobile teams as we have crafted Answers, and we’ve received incredible feedback:
We have Answers by Crashlytics displayed on two of our big TVs (one for iOS and one for Android) so the entire team can view the live updates of our app’s key metrics — everyone loves it!
Lars Vedo, Mobile Product Manager,
Terms like ‘bloated’, ‘bulky’, and ‘unreliable’ should never describe any developer tool. We know how hard it can be to gather real-time data, gain actionable insights about user behavior, and iterate quickly to optimize your app. Don’t worry — this is what we do.
Answers streamlines the process of revealing the key drivers of your app’s growth. With just one click, and no extra code changes, you’ll have the power to understand your app’s key usage and retention metrics. We intelligently and quickly send data at low impact times to optimize and reduce traffic on your app. Built into our existing Crashlytics SDK, Answers gives you instant visibility and a constant pulse on your app’s key metrics. And it’s free.
A Dashboard That Makes Sense
Your time is precious. We don’t want to bog you down with data overload. Answers streamlines your day with a UI that calls attention only to your most critical app usage metrics. With full visibility into your growth and engagement indicators, you can immediately understand the current state of your app and intelligently decide where to invest your time.
See a spike in activity? We’ll tell you why. No more guessing if an increase in daily actives is a result of new users or your existing users becoming more active. We’ll connect the dots for you.
And if you’re anticipating increases in usage related to a major event, you can see at a glance how many users are engaging with your app at this very moment. Bring the popcorn and display this data for your team to watch the action live.
No Analysis Required
Once enabled, Answers by Crashlytics intelligently analyzes and learns your app’s behavior and begins delivering live data within minutes. We know you’re busy, and we’ve built Answers with that in mind. You no longer need to don a lab coat and pull out a calculator to understand what’s going on. We look at the long-term trend and understand that there are certain metrics that are cyclical, so we’ll proactively alert you when a pattern is truly abnormal.
You’re constantly pushing out new features and bug fixes, so you’ll want to understand how your top builds compare and how users are engaging with your latest build. View build adoption over time to see the stability of each build with a breakdown of session length and crash-free users per build.
All About Growth
We know that retention is an important metric for understanding growth — that a large increase in new users doesn’t always translate to a long-term increase in your monthly actives. At a glance, monitor what percentage of your new users are coming back within a day, week, or month of installing your app for a clear picture of true user retention.
Sometimes, simply knowing usage numbers isn’t enough to understand overall performance. Answers dives deeper, showing you the total number of user sessions and the average number of sessions per user. For more granularity, we include the median session length, along with the amount of time per day the average user spends in your app. What better way to know that your users are having an awesome experience than to see them spending more time in your app?
Finally, app stability is crucial to ensuring your users have a great experience. Know how many of your users are having crash-free days and crash-free sessions and instantly see the top issues related to your app’s stability. Since Answers is built into the same SDK that powers your crash reporting, you can immediately dive into the issues that have the greatest impact and start fixing bugs.
Experience the Power
This is just the beginning. Our engineers are already working to take Answers to the next level and we have a lot planned. As always, send us your thoughts at firstname.lastname@example.org or find us on Twitter @Crashlytics. We’d love to hear what you think we should tackle next.
If you already have a Crashlytics account, you’ll soon see the new Answers tab on your dashboard. Otherwise, sign up here to get started with Crashlytics.
Don’t just take our word for it:
Answers by Crashlytics is the first thing I check every day. Its breakdown of crash-free users and crash-free sessions are the fundamental metrics we use to measure the stability of our app. I can’t imagine shipping an app without it.
Ryan Johnson, VP of Mobile Engineering,
Answers by Crashlytics is exactly what we’ve been looking for! We just launched a new version and it was amazing to immediately compare it’s stability to our previous versions.
Philip Connaughton, Software Engineer,
Highlights from Twitterverse:
Why do it once when you can do it twice? After years of being the hottest party at WWDC, we’re excited to throw our very first Crashlytics + Twitter party at Google I/O. Come hang out with the top Android mobile developers as we celebrate the awesome apps you’re building. We’ve been humbled by the support for Crashlytics for Android and Beta by Crashlytics, and are excited to share a preview of what’s to come.
Want to crash our party?
- When: June 24, 8 p.m. – 11 p.m.
- Where: 620 Jones Street, San Francisco
- Price: On us!
- How: RSVP here (act quickly – tickets are limited!)
Curious to see how we celebrate? Check out highlights from 2013 and 2012.
At Crashlytics, we’re passionate about building tools that developers love. Three months ago we announced a new Crashlytics Labs project: a beta distribution tool to simplify the process of sharing apps with testers. Since then, we’ve seen an overwhelming demand from iOS and Android developers wanting to get their hands on our latest tool, and the feedback has been outstanding.
I love that we can manage everything from testers to builds in one place — for both iOS and Android. This is a huge improvement in our workflow.
Hundreds of top mobile developers have already distributed their apps to thousands of testers, and we still have people excited to experience what all the hype is about. In response to this demand, we’re excited to announce the official launch of Beta by Crashlytics. This means it’s now fully supported by our engineers, designers, user experience folks and amazing support team, among many others. This also includes a rapid release cycle, so you can expect continuous updates for features and bug fixes automatically and on a regular basis.
The Most Streamlined Beta Distribution Experience.
We’ve heard your frustrations about the state of beta distribution today. Poor UI, confusing registration systems, frequent downtime, and only single-OS support. It’s time to build something usable with both developers and testers in mind.
We applied our Crashlytics power and polish to this problem. The result: a streamlined experience for distributing apps that gives you a single, cross-platform toolset for iOS and Android. Beta distribution should be an intuitive process for you and your testers so you can focus on what matters — building your app, not stressing about getting testers up and running.
With Beta by Crashlytics, you can easily invite new testers through a seamless sign-up workflow, manage testers on the web or right within your IDE, and analyze key metrics to determine when your app is ready for prime time. Combined with our crash reporting solution, there is now a one-stop-shop for debugging and distributing apps. Oh, and it’s free.
Your App, Front and Center.
With the R&D efforts inside Labs, we’ve applied many of our major breakthroughs to Beta by Crashlytics. With only one chance at a first impression, it’s crucial to deliver a high-quality, fluid tester experience. Beta by Crashlytics helps you invite or onboard testers and send builds with just a few clicks. We authenticate the device without requiring user registration. This results in a dramatically noticeable reduction in the time it takes to get your testers up and running.
Your app and brand should be front and center, not buried behind unnecessary UI chrome or colors. Beta by Crashlytics intelligently analyzes your app’s icon and automatically tailors the tester experience to match your apps’ color scheme. The experience for your testers will be seamless and consistent with your brand.
Your Workflow, Uninterrupted.
Beta by Crashlytics is deeply integrated with our existing IDE plugins for Xcode, Android Studio, Eclipse and IntelliJ. You can now invite testers, distribute new builds and enter release notes all via our Mac app or Android IDE plugins. Using a build server? We’ve got you covered. Just upload your build, add testers and you’ll be up and running with just a few tweaks to your build script.
To ensure testers have a great experience, we’ve taken a proactive approach when working with Apple’s provisioning portal by identifying testers that you’re missing UDIDs. On Android, as soon as your testers install the Beta by Crashlytics app, it’s automatically customized and bootstrapped so your app is ready to be launched and tested.
All Your Testers, All in One Place.
The only thing more important than getting your testers up and running is managing and understanding their status. With our web dashboard, you can view the progress of your testers in a sleek racetrack UI. At a glance, you’ll see who is most active or who is still ignoring your invitations. Also, see a high-level view of most recent tester activity to identify new tester status.
Collaborate with your team without being in the same room. Our audit trail shows the most recent developer activity as your team distributes, updates release notes and invites more testers. Want to troubleshoot reported issues with your app? See a high-level overview of your top issues. With just one click you’ll be in your Crashlytics Issues dashboard, with all of our deep analysis tools to help you debug the most complex crashes. Get performance insight, starting with beta testing, all the way through App or Play store distribution.
Don’t just take our word for it:
Setup was a simple drag-and-drop, and the process for sending builds to testers is a no-brainer. This is exactly the beta distribution solution we’ve been waiting for on Android!
We do several hundred internal app releases a year and many times twice a day. Crashlytics has made this monotonous task, ultra lightweight, efficient and painless.
Crashlytics’ beta tool is, hands down, the simplest to use. Getting started took almost zero effort and their integration with XCode is excellent. I love how it does all the work of preparing and distributing builds for me all the way down to automatically detecting new archives.
Highlights from Twitterverse:
It’s that time of year again, AnDevCon is back! Last Fall, we took center stage with our co-founder Jeff Seibert’s keynote presentation. This year we’re heading to the classroom to host two sessions that you won’t want to miss! We’re not the type to sit on the sidelines, we prefer to dive in and actively participate by sharing our knowledge with other Android mobile developers.
It’s time to crack open your laptop or your favorite note taking app and get ready to learn from some of the smartest and most influential developers in the Android ecosystem.
Gradle: From User to Addict
Jake Ouellette, one of our Android engineers and resident Gradle expert, will be taking the AnDevCon stage for the very first time with his class “Gradle: From User to Addict.”
Just one year ago Google announced they’d be backing Gradle as a build system. Ever since then, Jake has been hacking away and sharing his knowledge on how to build using Gradle. All these lessons come straight from our experiences developing the Crashlytics plugin for Gradle, which has been heavily used in production by top Android app developers for the past year!
Session attendees can look forward to walking away with some of this great insight:
- Explore how both simple and complicated build scripts actually work.
- Learn when and where lines of your build scripts are actually getting executed and what conditions prevent them from changing the state of your build.
- Solve build process development challenges by using advanced tools and techniques (e.g., bytecode manipulation).
When: Thursday May 29th at 9:00 am
The War on Errors
Back by popular demand, Marc Richards is reprising his role as a coveted conference speaker with his talk “The War on Errors: Defeating Mobile Crashes at Scale.”
As a former Senior Software Engineer and current Engineering Manager for Crashlytics, Marc’s class will feature both technical content and explore strategies for mitigating customer churn; benefiting engineers, product managers, and executives alike.
Here are some key takeaways that attendees can look forward to from his talk:
- Hear about our study of the causes and effects of crashes, which help mobile developers understand why their apps are crashing and what to do about it.
- Learn about the psychological and economic framework for prioritizing bug fixes.
- Explore key insights into how crashes impact your customers’ happiness, user retention, and ultimately, the success of your business.
When: Friday May 30th at 2:00 pm
Heading to AnDevCon? Marc and Jake want to meet you! When they’re not taking the stage, they’ll be hanging by our booth in the exhibit hall. Make sure to swing by and say hi
Posted by Stephanie Kahan on May 13, 2014 in Event, Featured
For two years running, Crashlytics has welcomed the mobile developer community to SF with our WWDC Kick-off Party and this year will be no different! Together with Twitter, we’re bringing you an even bigger, better, more memorable event. If you’ve attended one of our fests in the past, you already know what to expect. For newcomers, we’re planning the perfect night to help you unwind after a long day of sessions. Come join us behind the towering steel gates at 620 Jones for great drinks and great people. This year we’ve kicked things up a notch to celebrate the amazing apps you’re building – come hang with many of the world’s top mobile app developers, and tons of awesome Crashlytics customers. It’s a night you won’t want to miss. Want to crash our party?
- When: June 2, 9 p.m. – 1 a.m.
- Where: 620 Jones Street, San Francisco
- Price: On us!
- How: RSVP here (act quickly – tickets are limited!)
Impatient? Check out these highlights from 2013 and 2012.
When we first launched Crashlytics, we started by solving the problem of crash reporting for iOS and Android developers. Since then, many of you have expressed interest in a crash reporting solution that supports both iOS and Mac apps — and we’ve answered your request!
At Crashlytics, our passion has always been to deliver the most powerful developer tools, so that you only need to focus on building awesome apps. Even after opening access to our Beta Distribution service in February, we managed to have a little downtime and kept ourselves busy experimenting in Crashlytics Labs. Now, we’re excited to announce our latest Labs project: Crashlytics for OS X.
Our new support for OS X apps provides the same award-winning experience that you’ve come to expect from us, starting with the seamless install experience to the actionable insights, down to the exact line of code that caused your Mac app to crash. With easy-to-digest stack traces and an upgraded settings dashboard, you can seamlessly manage all your apps under one roof. We’ve been privately testing our Mac support with hundreds of developers, and we’re very thankful to everyone who’s given us feedback.
From our friends at Buffer:
We’ve been using Crashlytics for our iOS & Android apps for a while and now we’re spoiled with the same amazing reporting for Mac. Crashlytics allows us to hunt down pesky crashes across all of our supported platforms, you’d have to be mad not to use it.
We’re excited for you to try out our latest Labs project, and can’t wait for your feedback as we continue to tweak and enhance its functionalities. To check it out, simply add your Mac app using our plugin or, if you have yet to experience the power of Crashlytics, sign up here.